Alan Edwards, Founder - Whitehorse Technology

What does an ancient carving on a hilltop and the best in cutting-edge technology have in common?

At first glance, not much. But like the English hill carving, which dates back 3,000 years to the Bronze Age and gave Whitehorse Technology Solutions its name, old and new forge together to create something remarkable, memorable and extraordinary.

Alan Edwards, Whitehorse’s founder and president, is a technological guru. His team caters to businesses ranging from small nonprofits with no in-house Tech Support to large, multinational firms with vast resources. Regardless of the size of the client, Whitehorse delivers personalized problem-solving based on a simple premise: The voice on the other end of the telephone genuinely cares about the customer’s concerns because that voice also belongs to a hardworking businessperson.

It’s a time-honored ideal, really – much like the Uffington White Horse, a stylized hill figure 374 feet (110 m) long, cut out of the turf to expose the white chalk stone on the upper slopes of Uffington Castle, a large Iron Age hill fort in the area where founder, Alan Edwards grew up. The image harkens to his company’s core belief that long-term success requires rock solid design and application. Why trust your technological needs to a geek when you can partner with a forward-thinking visionary who will quickly respond to today’s technological challenges?

How is this accomplished? Alan believes in old-fashioned, personalized service, not some rubber-stamped approach that is applied to every client, regardless of his or her individual needs. Remote support, monitoring and a proactive problem-solving approach resolve most issues quickly, easily and cost-effectively. Subscription-based, unlimited support contracts and access to a cadre of 12,000 engineers across the country means your problem has an army of top technological minds tackling it from the moment Whitehorse Technology Solutions is engaged.

Alan Edwards enjoys the challenges his customers present him, almost as much as he enjoys interacting with business associates who become his trusted friends. Those happy clients are the best advertising possible, and they speak to Alan’s successes: unlimited energy and a willingness to go the extra mile to see that problems are solved, not merely abated until they crop up again.

Alan shares a recent scenario: “It was a Sunday evening about 8 p.m. when my remote access alarm notified me of an urgent and serious problem with the mainframe of a client of mine. The company is the largest provider of online medical information and support.  We were in action within minutes, quickly arrived on site and worked through the night.  At 9:05 a.m. Monday, they were up and running seamlessly.”

That’s the difference between a guru and a geek. One patches up problems with quick-fixes that only invite another frustrating service call, while Alan works toward permanent solutions that keep your business running smoothly. Add your company to the list of satisfied customers referring colleagues to Whitehorse Technology Solutions.

Whitehorse Techology Solutions
1350 Beverly Rd, Ste 115-409
Mclean, VA 22101-3633
703 738 6302
whitehorse-tech.com